The “Backup Exit” Strategy: Can You Move Your Data Without the Vendor’s Help?
When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless. The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit. For many small businesses, the front door is wide open, but the emergency exit is bolted shut: exports are incomplete, key…