Ohio River IT Solutions https://ohioriverit.com We’ll take care of your IT so you can take care of your business Wed, 13 Dec 2023 13:02:24 +0000 en-US hourly 1 https://ohioriverit.com/wp-content/uploads/2023/11/cropped-logo_with_website-32x32.jpg Ohio River IT Solutions https://ohioriverit.com 32 32 230383637 9 Smart Ways for Small Businesses to Incorporate Generative AI https://ohioriverit.com/9-smart-ways-for-small-businesses-to-incorporate-generative-ai/ https://ohioriverit.com/9-smart-ways-for-small-businesses-to-incorporate-generative-ai/#respond Sun, 10 Dec 2023 12:00:00 +0000 https://ohioriverit.com/?p=145 There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365, Salesforce, and others.

Many people are still concerned about where AI will go. But there is no denying that it makes certain work more efficient. It can generate custom images on demand. Or write a company device policy draft in seconds.

Staying ahead of the curve often means embracing cutting-edge technologies. Even if you’re a little wary about what the future holds.

Generative Artificial Intelligence (GenAI) is unique from the AI of a few years back. It can create, innovate, and optimize. These functions have become a game-changer for businesses of all sizes.

Leveraging Generative AI, small businesses can unlock a world of possibilities. This includes everything from enhancing customer experiences to streamlining operations.

Have you felt bombarded with AI tool options? Unsure where to begin with leveraging it for your business? Let’s explore some smart and practical ways to incorporate GenAI.

1. Personalized Customer Experiences

Generative AI algorithms can analyze customer data and preferences. Using these, it can create personalized experiences.

48% of customers expect specialized treatment for being loyal to a company.

Some of the ways AI can help you improve customer experience include:

  • Tailored product recommendations
  • Customized marketing messages
  • Custom coupons
  • Proactive engagement

These things help small businesses enhance customer satisfaction, fostering brand loyalty.

2. Presentations & Graphics Creation

Generating a great sales presentation can be time-consuming. AI tools can automate this process. Microsoft Copilot is one of these. It can take meeting notes and prompts and create a presentation. Including images!

Have you ever had trouble finding a promotional image? Tell Bing’s new AI tool what you need. You’ll get several options, tailored to your description.

Bing-AI
Example from Bing powered by DALL-E3 in Edge

AI-driven platforms can produce relevant and engaging graphics. This frees up valuable time and saves money for business owners.

3. Chatbots for Customer Support

AI-powered chatbots on websites and social media platforms are becoming commonplace. This is because they enable small businesses to provide instant customer support. Which is exactly what people expect these days.

These chatbots can handle frequently asked questions. They can also assist with product inquiries and customer transactions.

They help small companies provide round-the-clock help for customers. But without having to pay for extra staff hours.

4. Data Analysis and Insights

Generative AI can process vast datasets to extract meaningful insights. Small businesses can use AI algorithms to analyze important data.

Such as:

  • Market trends
  • Customer behavior
  • Operational data

These insights can inform strategic decision-making. Which helps businesses refine their offerings and marketing strategies.

5. Product Design and Prototyping

AI in product design process allows businesses to explore many design variations rapidly. AI algorithms can generate prototypes and simulations. They do this based on specified parameters. This enables small businesses to visualize products before investing in physical prototypes.

6. Supply Chain Optimization

AI can optimize supply chain operations. It can predict demand, identify inefficiencies, and suggest inventory levels. It takes away the human error component. As well as fees up teams from tedious administrative work.

Small businesses can reduce costs and improve efficiency. AI automates a lot of the supply process. This helps ensure products are readily available when customers need them.

7. Dynamic Pricing Strategies

AI-driven pricing algorithms can help companies make better pricing decisions. Pricing your products and services can be tricky. You don’t want to go too low or too high.

AI helps businesses quickly analyze:

  • Market trends
  • Competitor pricing
  • Customer behavior

These data insights help companies optimize pricing strategies. Small businesses can also dynamically adjust prices based on demand. This maximizes profits while remaining competitive in the market.

8. Human Resources and Recruitment

Generative AI can streamline the recruitment process. The hiring process includes a lot of work reviewing resumes. Many candidates don’t make the interview stage.

AI can help by analyzing resumes and screening candidates for you. It can even help with conducting initial interviews. Small businesses can find the best talent to drive their growth faster.

9. Predictive Maintenance

Downtime on a production line is costly. Proactive maintenance is vital. It’s another area where Generative AI can help.

The technology can predict maintenance needs based on data analysis. It helps businesses avoid costly downtimes. It proactively addresses maintenance requirements. As well as helps to ensure smooth operations.

Unsure How to Get Started with AI at Your Business?

Generative AI opens a world of opportunities for small businesses. It can also add to the complexity of a technology infrastructure.

We can help you use it effectively and affordably. Give us a call today to schedule a chat.


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This Article has been Republished with Permission from The Technology Press.

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Why You Need to Understand “Secure by Design” Cybersecurity Practices https://ohioriverit.com/why-you-need-to-understand-secure-by-design-cybersecurity-practices/ https://ohioriverit.com/why-you-need-to-understand-secure-by-design-cybersecurity-practices/#respond Thu, 30 Nov 2023 12:00:00 +0000 https://ohioriverit.com/?p=152 Cybersecurity has become a critical foundation upon which many aspects of business rely. Whether you’re a large enterprise or small business, network security is a must. Cyberattacks can have long-term consequences.

The frequency and sophistication of cyberattacks continue to increase. In 2022, IoT malware attacks saw a sobering 87% increase. Attack volume is also ramping up due to the use of AI.

It’s essential to shift from a reactive to a proactive cybersecurity approach. One such approach that has gained prominence is “Secure by Design” practices.

International partners have taken steps to address commonly exploited vulnerabilities. A recent advisory highlights Secure by Design principles. This collaborative effort underscores the global nature of the cybersecurity threat landscape. As well as the need for coordinated action to protect critical infrastructure.

In this article, we’ll explore what it takes to put in place Secure by Design principles. And explain why they are paramount in today’s cybersecurity landscape.

Today’s Modern Cyberthreats

Cybersecurity threats have evolved significantly over the years. Gone are the days when just installing an antivirus could protect your computer. Today, cybercriminals use highly sophisticated tactics. The potential impact of an attack goes far beyond the inconvenience of a virus.

Modern cyber threats encompass a wide range of attacks, including:

  1. Ransomware: Malware that encrypts your data and demands a ransom for decryption. One of the costliest attacks for businesses.
  2. Phishing: Deceptive emails or messages that trick you into revealing sensitive information. Eighty-three percent of companies experience a phishing attack each year.
  3. Advanced Persistent Threats (APTs): Long-term cyberattacks aimed at stealing sensitive data.
  4. Zero-Day Exploits: Attacks that target vulnerabilities not yet known to software developers.
  5. IoT Vulnerabilities: Hackers exploit vulnerabilities in Internet of Things (IoT) devices to compromise networks.

These evolving threats underscore the need for a proactive approach to cybersecurity. Instead of reacting to attacks after they occur, you want to prevent them from happening.

What Is Secure by Design?

Secure by Design is a modern cybersecurity approach. It integrates security measures into the very foundation of a system, app, or device. It does this from the start.

It’s about considering security as a fundamental aspect of the development process. Rather than including it as a feature later.

How can businesses of all types translate this into their cybersecurity strategies? There are two key ways:

  1. When purchasing hardware or software, ask about Secure by Design. Does the supplier use these practices? If not, you may want to consider a different vendor.
  2. Incorporate Secure by Design principles into your own business. Such as when planning an infrastructure upgrade or customer service enhancement. Put cybersecurity at the center. Instead of adding it as an afterthought.

Key principles of Secure by Design include:

  1. Risk Assessment: Identifying potential security risks and vulnerabilities early in the design phase.
  2. Standard Framework: Maintain consistency when applying security standards by following a framework. Such as CIS Critical Security Controls, HIPAA, or GDPR.
  3. Least Privilege: Limiting access to resources to only those who need it for their roles.
  4. Defense in Depth: Implementing many layers of security to protect against various threats.
  5. Regular Updates: Ensuring that security measures are continuously updated to address new threats.
  6. User Education: Educating users about security best practices and potential risks.

Why Secure-by-Design Matters

Understanding and implementing Secure by Design practices is crucial for several reasons:

Proactive Security

Traditional cybersecurity approaches are often reactive. This means they address security issues after they’ve occurred. Secure by Design builds security measures into the very foundation of a system. This minimizes vulnerabilities from the start.

Cost Savings

Addressing security issues after a system is in production can be costly. The same is true for trying to address them near the end of a project. By integrating security from the beginning, you can avoid these extra expenses.

Regulatory Compliance

Many industries are subject to strict regulatory requirements for data protection and cybersecurity. Secure by Design practices can help you meet these compliance standards more effectively. It reduces the risk of unknowns that end up costing you in fines and penalties.

Reputation Management

A security breach can severely damage your organization’s reputation. Implementing Secure by Design practices demonstrates your commitment to protecting user data. It can also enhance trust among customers and stakeholders.

Future-Proofing

Cyber threats continue to evolve. Secure by Design practices help ensure that your systems and applications remain resilient. Especially against emerging threats.

Minimizing Attack Surfaces

Secure by Design focuses on reducing the attack surface of your systems. Using it helps in identifying and mitigating potential vulnerabilities. You mitigate threats before a hacker exploits them.

Need to Modernize Your Cybersecurity Strategy?

A cybersecurity strategy put in place five years ago can easily be outdated today. Need some help modernizing your company’s cybersecurity?

Give us a call today to schedule a chat.


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This Article has been Republished with Permission from The Technology Press.

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How to Organize Your Cybersecurity Strategy into Left and Right of Boom https://ohioriverit.com/how-to-organize-your-cybersecurity-strategy-into-left-and-right-of-boom/ https://ohioriverit.com/how-to-organize-your-cybersecurity-strategy-into-left-and-right-of-boom/#respond Wed, 29 Nov 2023 13:26:26 +0000 https://ohioriverit.com/?p=132 In the pulsating digital landscape, every click and keystroke echoes through cyberspace. The battle for data security rages on. Businesses stand as both guardians and targets. Unseen adversaries covet their digital assets.

To navigate this treacherous terrain takes a two-pronged approach. Businesses must arm themselves with a sophisticated arsenal of cybersecurity strategies. On one side, the vigilant guards of prevention (Left of Boom). On the other, the resilient bulwarks of recovery (Right of Boom).

Together, these strategies form the linchpin of a comprehensive defense. They help ensure that businesses can repel attacks. And also rise stronger from the ashes if breached.

In this blog post, we’ll explain how to organize your cybersecurity approach into Left and Right of Boom.

What Do “Left of Boom” and “Right of Boom” Mean?

In the realm of cybersecurity, “Left of Boom” and “Right of Boom” are strategic terms. They delineate the proactive and reactive approaches to dealing with cyber threats

The Boom

“Left of Boom” refers to preemptive measures and preventative strategies. These are things implemented to safeguard against potential security breaches. It encompasses actions aimed at preventing cyber incidents before they occur.

“Right of Boom” pertains to the post-breach recovery strategies. Companies use these after a security incident has taken place. This phase involves activities like incident response planning and data backup.

Together, these terms form a comprehensive cybersecurity strategy. They cover both prevention and recovery aspects. The goal is to enhance an organization’s resilience against cyber threats.

Left of Boom: Prevention Strategies

User Education and Awareness

One of the foundational elements of Left of Boom is employee cybersecurity education. Regular training sessions can empower staff. They help them identify phishing emails. As well as recognize social engineering attempts and adopt secure online behaviors. An informed workforce becomes a strong line of defense against potential threats.

Employee training reduces the risk of falling for a phishing attack by 75%.

Robust Access Control and Authentication

Implementing strict access control measures reduces the risk of a breach. It helps ensure employees only have access to the tools necessary for their roles.

Access control tactics include:

  • Least privilege access
  • Multifactor authentication (MFA)
  • Contextual access
  • Single Sign-on (SSO) solutions

Regular Software Updates and Patch Management

Outdated software is a common vulnerability exploited by cybercriminals. Left of Boom strategies include ensuring all software is regularly updated. They should have the latest security patches. Automated patch management tools can streamline this process. They reduce the window of vulnerability.

Network Security and Firewalls

Firewalls act as the first line of defense against external threats. Install robust firewalls and intrusion detection/prevention systems. They can help track network traffic and identify suspicious activities. Additionally, they help block unauthorized access attempts. Secure network configurations are essential to prevent unauthorized access to sensitive data.

Regular Security Audits and Vulnerability Assessments

Conduct regular security audits and vulnerability assessments. This helps to identify potential weaknesses in your systems. By proactively addressing these vulnerabilities, organizations can reduce risk. They can reduce the chance of exploitation by cybercriminals.

Penetration testing can also simulate real-world cyber-attacks. This allows businesses to evaluate their security posture effectively.

Right of Boom: Recovery Strategies

Incident Response Plan

Having a well-defined incident response plan in place is crucial. This plan should outline the steps to take in the event of a security breach.

It should include things like:

  • Communication protocols
  • Containment procedures
  • Steps for recovery
  • IT contact numbers

Regularly test and update your incident response plan. This ensures it remains effective and relevant.

Data Backup and Disaster Recovery

Regularly backing up data is a vital component of Right of Boom. Another critical component is having a robust disaster recovery plan.

Automated backup systems can ensure that critical data is regularly backed up. As well as making sure it can be quickly restored in the event of a breach. A disaster recovery plan allows businesses to resume operations swiftly after an incident.

Forensic Analysis and Learning

After a security breach, conduct a thorough forensic analysis. It’s essential to understand the nature of the attack. As well as the extent of the damage, and the vulnerabilities exploited.

Learning from these incidents enables organizations to strengthen their security posture further. This makes it harder for similar attacks to succeed in the future.

Legal and Regulatory Compliance

Navigating the legal and regulatory landscape after a security breach is important. Organizations must follow data breach notification laws and regulations. Timely and transparent communication with affected parties is essential. It’s vital to maintaining trust and credibility.

Get Help with a Strong 2-pronged Cybersecurity Strategy

Using Left and Right of Boom strategies can improve your security stance. These terms help you consider both important aspects of a strong defense.

If you’d like some help getting started, give us a call today to schedule a chat.


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This Article has been Republished with Permission from The Technology Press.

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What Is the Most Secure Way to Share Passwords with Employees? https://ohioriverit.com/what-is-the-most-secure-way-to-share-passwords-with-employees/ https://ohioriverit.com/what-is-the-most-secure-way-to-share-passwords-with-employees/#respond Wed, 29 Nov 2023 13:22:47 +0000 https://ohioriverit.com/?p=129 Breached or stolen passwords are the bane of any organization’s cybersecurity. Passwords cause over 80% of data breaches. Hackers get in using stolen, weak, or reused (and easily breached) passwords.

But passwords are a part of life. Technologies like biometrics or passkeys haven’t yet replaced them. We use them for websites, apps, and more. So, companies need a secure way to share passwords with employees. As well as help them manage those passwords more effectively.

Cybersecurity threats are rampant and safeguarding sensitive information has never been more critical. Properly managing passwords securely is a top priority. At the same time, employees deal with more passwords than ever. LastPass estimates that people have an average of 191 work passwords.

Since you can’t get around passwords, how do you share them with employees safely? One solution that has gained popularity in recent years is using password managers.

Let’s explore the benefits of password managers next. We’ll also delve into why it’s one of the most secure ways to share passwords with employees.

Why Use a Business Password Management App?

Password managers give you a secure digital vault for safeguarding passwords. The business versions have setups for separating work and personal passwords. They also have special administrative functions so companies never lose a critical password.

Here are some of the reasons to consider getting a password manager for better data security.

Centralized Password Management

A primary advantage of password managers is their ability to centralize password management. They keep employees from using weak, repetitive passwords. And from storing them in vulnerable places. Instead, a password manager stores all passwords in an encrypted vault. This centralized enhances security. It also streamlines the process of sharing passwords securely within a team.

End-to-End Encryption

Leading password managers use robust encryption techniques to protect sensitive data. End-to-end encryption scrambles passwords. It turns them into unreadable text when stored and transmitted. This makes it nearly impossible for unauthorized users to access the information

When sharing passwords with employees, encryption provides an extra layer of security. It helps ensure that the data remains confidential even during transmission.

Secure Password Sharing Features

Password managers often come with secure password-sharing features. They allow administrators to share passwords with team members. And to do this without revealing the actual password.

Instead, employees can access the required credentials without seeing the characters. This ensures that employees do not have direct access to sensitive information. This feature is particularly useful when onboarding new team members. As well as when collaborating on projects that require access to specific accounts.

Multi-Factor Authentication (MFA)

Many password managers support multi-factor authentication. This adds an extra and important layer of security. MFA requires two or more forms of verification before accessing an account.

MFA significantly reduces the risk of unauthorized access. According to Microsoft, it lowers the risk by 99.9%. This makes it an essential feature for businesses looking to enhance password security. Especially when sharing sensitive information with employees.

Password Generation and Complexity

Password managers often come with built-in password generators. They create strong, complex passwords that are difficult to crack. When sharing passwords with employees, employers can use these generated passwords. They ensure that employees are using strong, unique passwords for each account.

This eliminates the common practice of using weak passwords. As well as reusing passwords across many accounts. This feature mitigates the risk of security breaches.

Audit Trails and Activity Monitoring

Monitoring is a valuable feature offered by many password managers. It provides the ability to track user activity and access history. Admins can track who accessed which passwords and when. This provides transparency and accountability within the organization.

This audit trail helps in identifying any suspicious activities. It also allows companies to take prompt action. This ensures the security of the shared passwords.

Secure Sharing with Third Parties

Password managers offer secure methods for sharing credentials with third-party collaborators or contractors. Companies can grant these external parties limited access to specific passwords. They can do this without compromising security.

This functionality is particularly useful for businesses. Especially those working with external agencies or freelancers on various projects. It keeps control of the passwords within the organization.

You also never have to worry about losing a password when the only employee who knows it leaves.

Ready to Try a Password Manager at Your Office?

Password managers offer a secure and convenient way to share passwords with employees. They’re an indispensable tool for businesses aiming to enhance their cybersecurity posture.

By adopting password managers, businesses can protect their sensitive information. They also promote a culture of security awareness among employees. Investing in password management solutions is a proactive step toward safeguarding valuable data.

Need help securing a password manager? Contact us today to schedule a chat.


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This Article has been Republished with Permission from The Technology Press.

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